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Service Center
Welcome to Our Service Center
in Pleasantville, NJ
Why Service Your Subaru Here At Ciocca Subaru of Pleasantville
At our Pleasantville location, we're all about the Subaru brand and what makes the lineup special. Whether it's a Symmetrical All-Wheel Drive, spacious interiors, exciting features, or another part of the Subaru model you love, we understand the appeal of driving a Subaru vehicle. We also know that you need specialized coverage to stay at peak performance. Our Subaru service experts have you covered. Please schedule an appointment with our service team today and explore our current service specials.
Complimentary Video Multipoint Inspections
At Ciocca, we believe in transparency and communication, that's why we offer complimentary Video Multipoint Inspections during every service visit. This tool provides a video walkaround of your vehicle, assessing its current state and suggesting any preventative maintenance needed.
Don Simms
Service Manager
dsimms@cioccadealerships.com
George Abrams
Service Advisor
gabrams@cioccadealerships.com
Brandon Roller
Parts Advisor
BRoller@cioccadealerships.com
Jovanna DeRiggi
Service & Parts Reception
jderiggi@cioccadealerships.com
Subaru Certified Technicians
If you want a team you can trust and service done right at every visit, you can believe in our Subaru experts. Our service technicians receive training and certification directly from the manufacturer, ensuring they stay up-to-date on the latest needs from the Subaru lineup. When you travel to our Subaru service center, you'll benefit from fast, efficient service no matter what your car or SUV needs. From simple maintenance needs, like an oil change, to more in-depth repairs and replacements, our team can offer you peace of mind with a service team.
Genuine Subaru Parts
When we replace parts in your Subaru vehicle, we don't stoop down to the generic level. We stick with genuine Subaru replacements to ensure a perfect fit, something a generic option can't guarantee. Whether we're switching out your oil filter with a fresh part or replacing the worn-down battery with a new Subaru option, we'll ensure you get the best drive from your vehicle. We won't resort to aftermarket parts when servicing your vehicle - we only use genuine Subaru options delivered directly by the manufacturer. If you prefer to order a part without a service appointment, we can help with that, too! Our parts team can find you the right part and have it ready in no time.
Common Services and Maintenances
Our service team strives to provide the level of service you need for various repairs and basic maintenance. From simple filter replacements to brake repair, we've got you covered. Our technicians can walk you through all there is to know about common service needs and how we can help. Below, you'll find a few common services to watch out for and what we can do to address them.
Brakes
Dealing with stop-and-go traffic becomes easier when your brakes are in
excellent working order. Our Subaru-trained technicians know what your brakes
require and determine your needs based on our inspection process. We'll provide you with
genuine Subaru brake pads and rotors, ensuring we calibrate them correctly
to work with your Vehicle Dynamics Control and
EyeSight® Driver Assist Technology.
Battery
Your vehicle can't start without a healthy and happy battery. Getting stuck
with a dead battery affects your ability to enjoy your music or keep the lights
on and provides the spark your engine needs to start. Our team will use a specific Subaru
battery tester to determine your battery's voltage output. If the battery
isn't providing the power you need, we'll replace it with a genuine Subaru
part and ensure you get the exact fit you need.
Air Filters
Your Subaru's air filters free your cabin and engine from dirt,
debris, and other contaminants. You may need a new filter if you're noticing decreased
engine performance or having trouble with unpleasant smells inside your vehicle.
Our Subaru service experts can replace them with the genuine article
and get you back on the road quickly.
Windshield Wipers
If you're noticing streaks on your windshield or find your wipers
are stuttering as they go back and forth in front of your vision, you may need to find
replacements soon. From continued use to warm summer days and cold winter nights,
your wipers can wear down quickly. A clear line of sight to the road
is important to a safe driving experience. Thankfully, our Subaru service team
can help replace your wipers with the right fit.
Shocks and Struts
Your Subaru can handle many adverse road conditions, but if your shocks
and struts aren't up to the challenge, you'll feel every bump
and obstacle along the way. Our Subaru service team can inspect your shocks and struts at the
next available service appointment. If we determine they need
replacement, we'll find the right option from our
parts department.
Recommended Service Schedule
Level 2
Every 5,000 Miles
- Change oil, filter and drain plug gasket
- Check and top off fluids
- Inspect visible belts & adjust as needed
- Inspect exhaust system
- Inspect lights, switches, and horn
- Lube door locks and hinges
- Check battery condition
- Check tie rod ends and axel boots
- Rotate tires, wheels & adjust tire pressure
- Inspect cooling system
- Inspect front and rear brakes
- Inspect brake lines and hoses
- Inspect wiper and washer system
- Check for outstanding recalls
- Road test
Additional Recommended Services
- 4 Wheel alignment
- Power steering service
- Transmission Service
- Cooling System Service
- Fuel injector system
- Throttle body service
- Air conditioning service
Level 3
Every 15,000 Miles
- Change oil, filter, and drain plug gasket
- Check and top off fluids
- Install Castle premium edging protection
- Inspect visible belts & adjust as needed
- Inspect exhaust system
- Inspect lights, switches, and horn
- Lube door locks and hinges
- Check battery condition
- Check tie rod ends and axel boots
- Inspect steering and suspension
- Rotate tires, wheels & adjust tire pressure
- Inspect emission control system
- Inspect cooling system
- Inspect front and rear brakes
- Inspect and adjust parking brake
- Inspect brake lines and hoses
- Inspect fuel system and lines
- Inspect wiper and washer system
- Service battery as needed
- Inspect air coolant system
- Replace engine air filter
- Replace cabin air filter
- Install Castle fuel system cleaner
- Inspect clutch fluid
- Check for outstanding recalls
- Road test
Level 4
Every 30,000 Miles
- Change oil, filter, and drain plug gasket
- Top off fluids
- Inspect visible belts & adjust as needed
- Inspect exhaust system
- Install Castle premium engine protection
- Inspect lights, switches, and horn
- Lube door locks and hinges
- Check battery condition
- Check tie rod ends and axel boots
- Inspect steering and suspension
- Adjust tire pressure
- Inspect emission control system
- Inspect cooling system
- Inspect front and rear brakes
- Inspect and adjust parking brake
- Inspect brake lines and hoses
- Inspect fuel system and lines
- Inspect wiper and washer system
- Inspect wheel bearings
- Inspect vacuum hoses
- Inspect crankcase ventilation system
- Set engine to factory specs
- Service battery as needed
- Inspect air coolant system
- Replace transmission fluid
- Replace differential fluids
- Replace PCV valve
- Replace spark plugs
- Replace engine drive belts (every 60k miles)
- Replace brake fluid
- Replace fuel filter (2003 models & older)
- Replace transmission fluid
- Replace coolant/anti-freeze - add conditioner (every 60k miles)
- Replace engine air filter
- Replace cabin air filter
- Install Castle fuel system cleaner
- Inspect clutch fluid
- Check for outstanding recalls
- Road test
The Ciocca Promise
When you entrust your Subaru to our team, you get more than professional service and care - you'll get the benefits of the Ciocca Promise. Working with our team means exceptional service care and numerous complementary services you won't find at any other dealership. Explore the Ciocca Promise today!
Some of Our Discounts & Bonus Perks
- 10% OFF Transmission Service
- 10% OFF Full Vehicle Detail
- 10% OFF Any Accessory Purchase from our Parts Department
- Collision Deductible Payment 3 Years
- Tire and Wheel Protection 12 Month/15,000 Mile
- Oil & Filter Changes 1 Year
- Powertrain Warranty with A/C Coverage 4 Year /100,000 Mile (New vehicles)*
- Powertrain Warranty with A/C Coverage 2 Year /100,000 Mile
- (Pre-Owned Vehicles with less than 60,000 miles)*
- Powertrain Warranty with A/C Coverage 3 Month/3,000 Mile
- (Pre-Owned Vehicles with 60,001-100,000 miles)*
Advance Repairs
Regular maintenance, such as oil changes or tire and brake replacement, is natural to any vehicle's upkeep. But over time, driving conditions and many miles on moving parts can cause the need for repairs to the engine, transmission, suspension and other major systems. If it comes to the point where your Subaru needs advanced repair work, we have something that other shops can't provide - Subaru certified factory trained technicians. They have gained hands-on, vehicle-specific training at a Subaru Training Center and receive updated training annually. They specialize in repairing the unique Subaru Boxer® engine, Symmetrical All-Wheel Drive system, EyeSight® and more, with tools and parts specifically designed for Subaru vehicles.
